Privacy Policy

1. Introduction

Hemlock Hospitality (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information
We collect personal information that you voluntarily provide to us when you make a reservation, sign up for newsletters, or contact us. This may include your name, email address, phone number, payment information, and any other details you provide.

b. Usage Data
We collect information about your interactions with our website and services, such as IP addresses, browser types, pages visited, and the dates and times of your visits.

c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve our services. You can adjust your browser settings to refuse cookies if you prefer.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your bookings and reservations.
• To communicate with you regarding your reservations, inquiries, and promotional offers.
• To improve our website and services based on your feedback and usage data.
• To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We may share your personal information with:

• Third-Party Service Providers: We may use third-party vendors to assist with payment processing, booking management, and other services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and Update: Request access to and update your personal information.
• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive.
• Request Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hemlock Hospitality
Email: scottdweston@gmail.com